Accessibility Resources Office (ARO) determines and approves all academic accommodations at UB. Participation in ARO is your choice. Students who do not use ARO will not receive accommodations in the Pharmacy Building - SPPS does not provide alternative testing rooms or proctoring outside of ARO. Accommodation information is confidential and shared only with individuals directly involved in implementing approved accommodations.

Step 1: Meet with the Office of Accessibility Resources (ARO).
Step 2: Obtain your Accommodation Memo (new memo required each semester).
Step 3: Submit your memo using the SPPS Accessibility Memo Submission Form.
Step 4: Schedule exams directly with ARO.
Step 5: Communicate with faculty/staff/preceptors.

After meeting with ARO and submitting your accommodation memo, your next steps are to schedule any exams with ARO (if applicable) and communicate with the appropriate faculty, staff, or preceptors. Please remember that a new accommodation memo is required each semester, if applicable.

• Submit memo each semester
• Schedule exams by deadline
• Communicate with faculty

• Activation may take up to 48 hours.
• You will receive confirmation from Jaime Maerten-Rivera.
• If your exam is within 48 hours, wait for confirmation before downloading.
• Extended time is applied universally in ExamSoft. It cannot be turned on/off per course.
• If you take an exam in the classroom, the timer will display extended time BUT you may only use the standard class period. If you need extended time, you must schedule and take the exam at ARO.

For extended time or distraction-free exams, students must schedule with ARO.

You must:

• Schedule your exam for the same time as the class exam.
• If using extended time, you may begin earlier.
• Students whose accommodated exam time extends beyond ARO’s hours of operation must arrange an earlier start time. ARO will confirm arrangements with faculty/staff.
• Remain at ARO until the class exam begins. Note: Sharing information before classmates start is an academic integrity violation.

Students email stu-exams@buffalo.edu as instructed by ARO. Information includes: course name, instructor name, exam date, time and length of exam.

PHC and PHM exams are compiled before the semester begins and added to the Student Outlook Calendars. See Computing and IT Support for instructions for adding the calendars. Students should also review course syllabi and UBLearns regularly for any schedule updates or changes.

Exams are submitted to the ARO by staff or faculty at least 48 hours prior to the scheduled exam time (PHC: submitted by faculty; PHM: submitted by Jean or Kelly).

Clear, timely communication is essential. Students must notify SPPS as early as possible if accommodations impact classes or rotations.

Before your first exam or rotation or if a concern arises, be sure to communicate directly with each faculty member, preceptor, and relevant staff as necessary. 

If concerns arise:

• PHM courses → Contact Jean Costanzo or Kelly Sustakoski
• PHC courses → Contact course faculty
• IPPEs/APPEs → Contact Dr. Richard O'Brocta
• Or contact ARO immediately

Students are responsible for reviewing the attendance policy in each course syllabus. If absence or delay is due to an accommodation‑related reason, communicate promptly with faculty, staff, and/or preceptors once symptoms subside.

• A new memo is required each semester.
• For NAPLEX accommodations, review ADA Request Form. Approval is valid for one year from the date of NABP’s notification.