Accessibility Resources Office (ARO) determines and approves all academic accommodations at UB. Participation in ARO is your choice. Students who do not use ARO will not receive accommodations in the Pharmacy Building - SPPS does not provide alternative testing rooms or proctoring outside of ARO. Accommodation information is confidential and shared only with individuals directly involved in implementing approved accommodations.
Step 1: Meet with the Office of Accessibility Resources (ARO).
Step 2: Obtain your Accommodation Memo (new memo required each semester).
Step 3: Submit your memo using the SPPS Accessibility Memo Submission Form.
Step 4: Schedule exams directly with ARO.
Step 5: Communicate with faculty/staff/preceptors.
If this is your first time using accommodations at SPPS or your first time using accommodations for rotations, schedule a required meeting with Dr. Nicole Albanese (for PHM) or Dr. Youngjae You (for PHC) to ensure you understand testing logistics, scheduling requirements, and expectations. The appointment may be scheduled using Navigate.
Accommodations provided to you are strictly those listed in your official memo. No additional accommodations will be offered beyond what is approved.
Course adjustments may not be available if they:
Accommodations are not retroactive. Exams or assignments completed prior to submitting an accommodation memo are not eligible for adjustment.
After meeting with ARO and submitting your accommodation memo, your next steps are to schedule any exams with ARO (if applicable) and communicate with the appropriate faculty, staff, or preceptors. Please remember that a new accommodation memo is required each semester, if applicable.
Students are responsible for scheduling exams with ARO by the deadlines established by ARO. Students will receive instructions from ARO on how to schedule exams.
For extended time or distraction-free exams, students must schedule with ARO.
You must:
Students email stu-exams@buffalo.edu as instructed by ARO. Information includes: course name, instructor name, exam date, time and length of exam.
📍 1 Diefendorf Hall (7–10 minute walk from Pharmacy Building)
🕘 Monday–Friday, 8:30 a.m.–4:00 p.m.
⏰ Arrive 30 minutes before your exam
💻 Bring your laptop for ExamSoft
PHC and PHM exams are compiled before the semester begins and added to the Student Outlook Calendars. See Computing and IT Support for instructions for adding the calendars. Students should also review course syllabi and UBLearns regularly for any schedule updates or changes.
Exams are submitted to the ARO by staff or faculty at least 48 hours prior to the scheduled exam time (PHC: submitted by faculty; PHM: submitted by Jean or Kelly).
Clear, timely communication is essential. Students must notify SPPS as early as possible if accommodations impact classes or rotations.
Before your first exam or rotation or if a concern arises, be sure to communicate directly with each faculty member, preceptor, and relevant staff as necessary.
If concerns arise:
Students are responsible for reviewing the attendance policy in each course syllabus. If absence or delay is due to an accommodation‑related reason, communicate promptly with faculty, staff, and/or preceptors once symptoms subside.
Yes. Participation with ARO is voluntary. If you choose not to use your approved accommodation for a particular exam, you may take the exam with the standard testing conditions for that course. Please note: accommodations cannot be applied retroactively after an exam has been completed.
If you do not schedule your exam by the required deadline: You may be required to take the exam with the class without accommodations. SPPS cannot guarantee alternative arrangements, room availability, or last-minute proctoring outside of the ARO process. Accommodations are not retroactive. Exams completed without scheduling through ARO will not be re-administered due to a missed scheduling deadline.
If your exam date or time changes, you must update your ARO exam reservation as soon as possible.
There are service animals that are specifically trained to aid an individual, and there are emotional support or comfort animals. The ADA recognizes service animals. Emotional support animals are not recognized by the ADA. See Service Animals.
UB North Campus
60 Capen Hall, Buffalo, NY 14260
Phone: 716-645-2608; Fax: 716-645-3116
UB South Campus
1 Diefendorf Hall, Buffalo, NY 14214
Phone: 716-645-2608